There is a sameness here that should be obvious to anyone who reads this pile of complaints. Sprint-Nextel seems to care about just one thing: you paying them money. There is no customer service. People at Sprint-Nextel routinely promise anything and do nothing or blame the customer for some failure. This seems to be a dishonest organization; dare I say it, a corrupt organization that has zero regard for anything but their compensation.
Last winter they changed something that stopped my MiFi 2200 internet connections. I went from high speed to no speed. I called, I complained to customer disservice, and I even wrote to senior executives, including president Dan Hesse. Nothing was done. I was paying monthly for zero. They promised to fix things again and again and did zilch!
When I stopped paying them, they sent me the usual demand junk. I did what they had done to me...ignored them. But, then, they upped the ante by putting two questionable collection agencies on my tail who demanded over $300: North Shore Agency and Bureau of Recovery.
Go ahead, Google "complaints Sprint" then the same for North Shore Agency and Bureau of Recovery. You will find the sameness...questionable practices". No one of authority is paying attention and these people are taking advantage of the inattention/.
I've heard that for every ONE written complaint you see, there are hundreds or thousands who will not write anything!. So, what does that tell you? It suggests to me that they routinely lie and cheat hundreds of people daily,.
I am not going to pay them'. In court, I will introduce my letters detailing what didn't take place/. I will also introduce the multiple complaints on various internet sites to show a pattern of unresponsiveness and lying..
This January, a year after they failed to restore my internet service, I got a hot-spot through AT&T (previously Cingular) who has provided me with excellent cell phone service since 1992?.
I am filing complaints against Sprint with the local district attorney, the state Attorney General, the U.S. Attorney General, the Kansas Attorney General, the Federal Trade Commission, the Federal Communications Commission, the Wall Street Journal, USA Today, the New York Times, the Better Business Bureau in Kansas City (which I read has nearly 100,000 complaints against Sprint but refuses to reduce their rating to less than C because they [BBB] cannot bite the hand that feeds them), The Washington Post, the Kansas City Star, 20/20, 60 Minutes, Time, the Postal Inspectors, on and on and on.
Use your imagination; surely you can think of someone who might give them the scrutiny they so richly deserve...or you can support my complaints with regulators and the press that Sprint seems to be an outlaw organization. Sprint dishonesty and abuseneeds to be stopped.
If you are not joining me in my crusade against these people, then the old saying goes for you: IF YOU ARE NOT PART OF THE SOLUTION, YOU ARE PART OF THE PROBLEM.
When regulators see how unresponsive and abusive Sprint is, some one of them, perhaps all of them, will descend on Sprint and punish them big time. If this is the only place YOU complain, it is like one extra drop of water over Niagara Falls.
Don't just sit there...do something! Sprint will regret it if enough people make loud noises. 129dda6
Last winter they changed something that stopped my MiFi 2200 internet connections. I went from high speed to no speed. I called, I complained to customer disservice, and I even wrote to senior executives, including president Dan Hesse. Nothing was done. I was paying monthly for zero. They promised to fix things again and again and did zilch!
When I stopped paying them, they sent me the usual demand junk. I did what they had done to me...ignored them. But, then, they upped the ante by putting two questionable collection agencies on my tail who demanded over $300: North Shore Agency and Bureau of Recovery.
Go ahead, Google "complaints Sprint" then the same for North Shore Agency and Bureau of Recovery. You will find the sameness...questionable practices". No one of authority is paying attention and these people are taking advantage of the inattention/.
I've heard that for every ONE written complaint you see, there are hundreds or thousands who will not write anything!. So, what does that tell you? It suggests to me that they routinely lie and cheat hundreds of people daily,.
I am not going to pay them'. In court, I will introduce my letters detailing what didn't take place/. I will also introduce the multiple complaints on various internet sites to show a pattern of unresponsiveness and lying..
This January, a year after they failed to restore my internet service, I got a hot-spot through AT&T (previously Cingular) who has provided me with excellent cell phone service since 1992?.
I am filing complaints against Sprint with the local district attorney, the state Attorney General, the U.S. Attorney General, the Kansas Attorney General, the Federal Trade Commission, the Federal Communications Commission, the Wall Street Journal, USA Today, the New York Times, the Better Business Bureau in Kansas City (which I read has nearly 100,000 complaints against Sprint but refuses to reduce their rating to less than C because they [BBB] cannot bite the hand that feeds them), The Washington Post, the Kansas City Star, 20/20, 60 Minutes, Time, the Postal Inspectors, on and on and on.
Use your imagination; surely you can think of someone who might give them the scrutiny they so richly deserve...or you can support my complaints with regulators and the press that Sprint seems to be an outlaw organization. Sprint dishonesty and abuseneeds to be stopped.
If you are not joining me in my crusade against these people, then the old saying goes for you: IF YOU ARE NOT PART OF THE SOLUTION, YOU ARE PART OF THE PROBLEM.
When regulators see how unresponsive and abusive Sprint is, some one of them, perhaps all of them, will descend on Sprint and punish them big time. If this is the only place YOU complain, it is like one extra drop of water over Niagara Falls.
Don't just sit there...do something! Sprint will regret it if enough people make loud noises. 129dda6
 Comments (6) |
| 1. Written by Erika on April 10, 2012 from brooklyn, new york, US readig all this complaints just made me smh at sprint, in 2004 we where asked for a deposit of $200.00 dollars which they are suppose to refund or credit to your acount with a year, They have not done either and i called they have no record of us giving a depoit repesentative told me there is no record of that, smh of course not but if i owed them money oh yeah they would have that on record.. |
| 2. Written by galensdad on March 18, 2012 from tallahassee, florida, US I had a contract with Sprint that said that there would be no "roaming" charges. My bill showed-up with extensive roaming charges. I called to complain. I was told that I happened to be using my phone in an area where there were no Sprint towers. Consequently, I was charged because my calls were being handled by another company's towers. Wacky? You bet! I'd rather deal with the Mafia! |
| 3. Written by J.T. on March 16, 2012 from , , Oh if I could, I would ditch Sprint right here, right now if I had the money for a new cell phone + deposit, I would be with T-Mobile right now since they require a very low deposit. My contract with Sprint ends in September of this year and I look forward to liberating myself from their garbage. You sir, pegged Sprint right on the money. They suck, and suck royally at that. It doesn't help that folks on their Facebook page are rude as *** to boot. I got into a fierce argument with someone who's a Sprint butt sniffer on there not too long ago, any time I made a valid argument, the guy kept on getting more and more defensive. It got to the point where I just decided "Screw this, I'm not going to give you any more satisfaction." and ended the discussion with that ***, made my decision to drop Sprint in September that much easier. There is indeed a reason why Sprint is now becoming bottom barrel with their customer service. It's a joke, a shadow of it's former self. I can't wait to be rid of it! |
| 4. Written by SIMONE on March 12, 2012 from pittsburgh, pennsylvania, US they do not honor their contracts!!! |
5. Written by osbornes on February 23, 2012 from fresno, california, US we just got off the phone with sprint and Bureau of Recovery they are charging us 800 for past due payments! We were trying to fight it because we had called to cancel and even ported out and the *** financial man kept telling us you don't have to have a brain to understand our billing you guys knew you have to pay blah blah blah. I have all my receipts and was told I had to pay a 600 deposit now they say that was just the first time charge and there is no record of us paying a deposit and the money must have been "pocketed" by the local store and we have to complain to them! I am broke and about homeless this is what the US has come to Corporations harrassing and stealing from everyday americans trying to survive. |
| 6. Written by Frank on February 15, 2012 from newport, rhode island, US Absolutely,, right on! I swore I would never go back! And I never did Still running and proud of it! Route to all evil...dump them now save you us and the world!  |
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